The Operation of Hangzhou Smart Tourism Project
Abstract
With the expeditious development of the new generation of information technology, the new generation of management system, Smart Tourism, has become a valuable method to accelerate the transformation and development of the tourism industry. This paper introduces the operation of Hangzhou Smart Tourism Project from the basic assurance to the work platform. The latter consists of office automation, industry management, marketing promotion, public service, and tourism strategic diagnosis and decision platform. It provides a reference for establishing a holistic intelligent management system of a celebrated tourism destination.
Keywords
Operation management; Smart Tourism; Hangzhou.
DOI
10.12783/dtem/icaem2019/31034
10.12783/dtem/icaem2019/31034
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