Impact of Servant Leadership on the Employee’s Attitude and Behaviors

Abstract

Servant leadership perception in China Mainland has extensive and profound practical foundation. The paper carries out the empirical research of relationship between servant leadership and job satisfaction, organizational citizenship behavior, workplace deviance based on 315 questionnaires data with SPSS17.0 and LISREL8.70. The results show that servant leadership is significant positive influence on employee's job satisfaction and organizational citizenship behaviors and negative impact on workplace deviance. So, servant leadership behavior can directly improve employees' job satisfaction and organizational citizenship behavior (positive behavior) and reduce its workplace deviance behavior (negative behavior).The results indicate that servant leadership seems to be a effective leadership style in the enterprises in Mainland China.