The Hierarchy Grey Comprehensive Evaluation Model of the Information Service Capability in Colleges and Universities

Abstract

This paper discusses the characteristics of the information service capability in colleges and universities, and establishes the evaluation index system including information environment, information services infrastructure, information resources, information service mode, information service institutions and effects. This paper builds a comprehensive evaluation model of the information service capability based on Analytic Hierarchy Process and grey system theory, and then analysis the feasibility of the evaluation model by case.