An Exploratory Study on Heterogeneity of Organizational Communication Network with Department Feature

Abstract

Department is a distinctive label in organizational activities. To explorer the heterogeneity of organizational communication network combined with departmental feature, we build organizational communication network according to organization’s office automation system logs. On this basis, some concepts are proposed to depict inter-departmental and intra-departmental communication behaviours, which can tell the differences of function and character between departments. A certain organization is taken as an example to show the feasibility of the method.