Study on the Influence of Standardization on Quality Control Process of Cold Chain Express Services

Abstract

In recent years, China’s cold chain express services have been developing rapidly. The management of cold chain operations has gained greater turbidity and the facilities adopted in cold chain services have also improved gradually. At the same time, however, the major problems such as low professional level, low-quality services and high complaint rate still exist. Based on the healthy development of cold chain express services, this article focuses on key links such as preparation, collection, sorting, transportation and delivery. It raises the standards for process quality control in aspects of temperature, equipment configuration, personnel management and exception handling. It analyzes key problems in cold chain express services and puts up with actionable and manageable standards.