Emotional Intelligence Effects on Constructive Voice and Destructive Voice: A Moderating Role of Inclusive Leadership

Abstract

Empirical studies revealed that constructive voice produces innovation, but destructive voice yields discord in work environments. Emotional intelligence creates one’s attitudes, which affects employee voice behaviors. Inclusive leadership offers support behaviors that are favorable to subordinates speak up with solutions or new ideas, and mitigate defamations or grumbles. Participants were 214 subordinate-supervisor dyads who were surveyed in China. As expected, inclusive leadership moderated significantly the relationships of emotional intelligence on two-dimensional employee voice. We discuss the limitations and directions for future research.