Study on the Optimization Strategy of Secretary's Undergraduate Practice Teaching Based on Capability Maturity Model

Abstract

The importance of secretarial professional competence to service companies is undoubted, but there is a certain gap between the talents that enterprises need and the talents cultivated by universities. How to maximize the development of secretarial ability, how to shape their excellent professional qualities, and how to continuously improve the process of secretarial competence has become an important topic for applied secretarial undergraduate practice teaching. The Capability Maturity Model (CMM) is a continuous improvement model that can meet the concept of “progressive professional competenceâ€. This model can provide an optimized path and guidance method for secretarial undergraduate practice teaching from a new perspective.