The Influence and Mechanism of Emotional Intelligence on Group Decision Support System

Abstract

This study takes the team members as a sample and the team trust perception as the intermediary. In the virtual team scene, from the perspective of social psychology, the influence of emotional intelligence on the group decision support system and its mechanism are discussed; Using the survey data of 208 individuals from 21 teams, the empirical test of the proposed model is carried out to explore the direct utility of emotional intelligence to the group decision support system and the intermediary utility of team trust perception. The results show that: (1) Emotional intelligence has a positive impact on team trust perception. (2) Team trust perception has a positive impact on the effectiveness of the group decision support system. (3) Team trust perception plays an intermediary role in the process of emotional intelligence affecting the group decision support system.