Sociotechnical Principles of Humanization of Organizational Relations

Abstract

The article is dedicated to the basic socio-technological principles of the humanization of organizational relations. The article concentrates on key characteristics of social technologies and features of humanization as a determinant of the transformation of organizational and managerial practices. The authors classify, highlight a number of general or specific socio-technological principles, analyze the prerequisites for their emergence and development. It also considers the specific management approach based on sociotechnical principles, and their application in the practice of organization management. The communicative nature of organizational relations is noted, the relationship between the elements involved in them and the specific ways of regulating the ongoing collaboration is highlighted. Considering the prerequisites for the transformation and humanization of organizational and management practices, the authors indicate a different extent of organization's readiness to update the employed methods and approaches. In this case, the main determinants are the characteristics of the team, the phase of the organization’s life cycle and the existing request in the external social environment for changes in the activities of organizations, increasing their overall efficiency and effectiveness. The key to success in this activity is transformation and humanization of organizational relations, based on managerial practices, which include set of general or specific socio-technological principles.