Design of Sleep-Aided Eye Mask Based on Kano Model

Qinghua Sun, Jiaqi Wang

Abstract


With the development of modern society, people’s pressure is increasing and the quality of sleep is also declining. Having a good sleep is the most basic way to maintain good health. The rise of intelligent products promotes the market of intelligent wearable devices, and more and more people begin to pay attention to the business opportunities of "sleep market". Kano model, as a research method of user requirements, can classify and prioritize user requirements, therefore this paper proposes the product design process framework based obtaining requirements by a Kano model. First, the investigation of "sleep market" was discussed, analyzed. Second, brainstorming method and a Kano questionnaire have been used to identify the demand. 31 valid questionnaires were collected and used to calculate the Better-Worse coefficient which was used to rank the obtained demands. Final, using the classified demands to guide the product design of sleep-aided eye mask.

Keywords


Kano model; Product design; Customer satisfaction


DOI
10.12783/dtssehs/ssme2019/34732